Spice Nights is an Indian takeaway based in Horsham, West Sussex. They have a good local client base and were crowned the County Times Takeaway of the Year.
Spice Nights were selling online through services such as Just Eat & Hungry House. They wanted to gain control of their customer data and also avoid the commission they had to pay on every sale to these services. They found that a lot of their loyal customers were ordering through these services rather than calling up as they used to do in the past. This meant that they were paying a commission on every sale even though these were existing or repeat customers.
They also didn’t have easy access to all their customer data so they couldn’t market to their customers directly. They wanted more control over this whole process and so commissioned us to build an eCommerce website for them.